Signature Guarantee

I understand that the care and maintenance of your piano is something that you take very seriously. Whether you are a full time teacher or a performing professional that needs the best of performance at all times, or if you are a student and a hobbyist, I understand that all work needs to be done correctly and quickly. 

If for any reason you are unhappy with the service of your piano for whatever reason, please contact me immediately by phone (you may call or text) (619) 373-6423.

Here are my guarantees:

• All parts are guaranteed for a minimum of 10 years from defects: if I install it, I cover it beyond the manufacturer's warranty for that particular part. The labor on all services is guaranteed for life: I'll install it correctly or I'll do it again for free. 

• Tunings are guaranteed for 1 weeks from your original tuning date. If I walk away from your piano and you are not totally satisfied with the tuning, you have up to two weeks to get in touch with me to come out and correct the problem free of charge.

• If for whatever reason you cannot be satisfied for the labor done, and it does not meet industry standards or conform to the minimum specifications for your particular piano that have been specified from the manufacturer, you will receive a full refund for the labor done on your piano and you will be recommended to several other technicians who may be able to fulfill your needs. 

The quality of the service you receive is of utmost importance to me.

These are my guarantees to you, today and always.